MRED Blog
REinventing MLS
Category Archives: MRED in the News
Midwest Real Estate Data and 10K Research & Marketing Announce Agreement for Market Analytics
MRED to Feed Listings to CoreLogic Analytics Venture
Midwest Real Estate Data and CoreLogic® Announce Exclusive Data Licensing Agreement
Realtors Close Over $19 Billion in Transactions with Midwest Real Estate Data in 2010
MIdwest Real Estate Data Recognized for its Exemplary Customer Service
Midwest Real Estate Data (MRED) is pleased to announce that its Technical Help Desk has been recognized as one of 2010’s Top 100 Call Centers in the small center category by BenchmarkPortal.
BenchmarkPortal conducts annual statistical analyses of call center operations throughout the world in order to find the “Top 100 in America.” They have been doing Call Center benchmarking since 1995. BenchmarkPortal hosts the world’s largest call center metrics database in conjunction with the Center for Customer Driven Quality located at Purdue Research Park, Purdue University. The BenchmarkPortal team of professionals has gained international recognition for its call center expertise and innovative approaches to Best Practices for the call center industry.
“MRED is proud to have been recognized for this achievement by as well respected an organization as BenchmarkPortal,” said Russ Bergeron, CEO of MRED. “We dedicate substantial time, staffing and resources to our customer service efforts. This award is an acknowledgement that we have done well with our efforts in the Help Desk arena. We plan to extend our efforts to assist our brokers, agents and appraisers, and look forward to continuing to perform at the highest level, not only in our own industry but when compared to others across the country.”
About MRED
Midwest Real Estate Data (MRED) is a real estate data aggregator and distributor that provides the largest multiple listing service (by listing volume) to nearly 40,000 customers, with property information encompassing northern Illinois, southern Wisconsin and northwest Indiana.
Midwest Real Estate Data CEO Delivers State of MLS Presentation to Illinois Association of Realtors
Midwest Real Estate Data (MRED) CEO Russ Bergeron delivered a presentation on the Future of Multiple Listing Services (MLS) at the recent Illinois Association of Realtors® (IAR) Business Meetings, which took place in Springfield, Illinois.
Mr. Bergeron was invited to update the attendees of the MLS/Member Forum regarding current events and issues affecting MRED and multiple listing services throughout the state. MRED, the largest MLS in the country by listing volume, currently has in its systems approximately ninety percent (90%) of the active inventory of residential real estate for sale in Illinois.
With a blend of humor and knowledge based on his years’ of experience in the technology arena, Mr. Bergeron’s talk took two paths – technology and synergy. He reviewed several different initiatives being implemented around the country where MLSs are coming together to provide seamless delivery of information across traditional MLS boundaries on a large regional scale. Because MRED maintains such a large portion of the statewide listing databases, and serves nearly eighty-five percent (85%) of IAR’s membership, Mr. Bergeron was able to lay out several possible scenarios in which a statewide database of property information could easily and affordably be made available to both the real estate professional as well as the consumer.
No talk could be complete these days without mentioning social media. Mr. Bergeron described several ways with which real estate practitioners can take advantage of this booming medium with which they could not only network and prospect for future customers, but could share information and expertise via the shared networks of their networks and those of their clients. Mr. Bergeron used the MRED Social Media Widget as an example of how the power of social media could be harnessed and used easily by MRED customers to promote themselves to a larger and larger audience.
“It was very rewarding to have the opportunity to address the leaders in Illinois real estate who attend IAR’s Business Meetings,” said Bergeron. “It is my goal to take every opportunity to meet and discuss real estate and real estate technology with professionals throughout Illinois. So many Illinois real estate agents are customers of MRED, and I am interested in meeting with as many of them as possible to spread the word about MRED and how we are reinventing MLS.”
About MRED
Midwest Real Estate Data (MRED) is a real estate data aggregator and distributor that provides the largest multiple listing service (by listing volume) to nearly 40,000 customers, with property information encompassing northern Illinois, southern Wisconsin and northwest Indiana.
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