MRED Help Desk and Technical Support
We’re happy to help!
MRED’s award-winning Help Desk was named one of the Top Contact Centers in North America for the 11th straight year in 2020. The Help Desk was named first in its category in 2019. No matter the issue, you’re just a quick click or call away from a friendly, experienced, and knowledgeable customer service representative located right here in Illinois.
MRED’s 24/7 Knowledge Base also provides answers to frequently asked questions.
Hours of operation:
Monday-Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 3:00 PM
Sundays and most holidays: 10:00 AM – 2:00 PM On Call Emergency Hours