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MRED Help Desk and Technical Support
We’re happy to help!
MRED’s award-winning Help Desk was named one of the Top Contact Centers in North America for the 11th straight year in 2020. The Help Desk was named first in its category in 2019. No matter the issue, you’re just a quick click or call away from a friendly, experienced, and knowledgeable customer service representative located right here in Illinois.
Have a question? Contact us here!
MRED’s 24/7 Knowledge Base also provides answers to frequently asked questions.
Hours of operation:
Monday-Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 3:00 PM
Sundays and most holidays: 10:00 AM – 2:00 PM On Call Emergency Hours
Good morning, I have a property for sale that has one pin # on tax records and a different pin # on other records. How do I know which is correct?
Hi Diana, thanks for getting in touch – we’re always happy to help!
You can verify which is correct by going to the county’s website. We have links to most of the County Assessors and Recorder of Deeds websites linked here: http://www.mredllc.com/comms/resources/CountyLinks091616.pdf
Is there still time to sign up and participate in MREDPalooza?
Hi Joseph, you can still sign up here: https://www.mredpalooza.com/
We can’t wait to see you there!
what is the phone number?
Hi Leonard, the Help Desk’s phone number is 630-955-2755. We look forward to hearing from you.
As of 03/25/21 after MRED added private listing searches instead of taking 1-2 seconds are taking 20-30 seconds. Please tell me this will be fixed
Hi Ernest, thanks for the comment. We’re aware of the issues after the launch and we’re working on it. Thanks for your patience!
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My connectmls won’t work is it down?
Hi Bridgett – We’re working to restore full service to connectMLS. Thank you for your patience as we fix this issue as quickly as possible.
Great news – connectMLS is up and running!