MRED Blog

REinventing MLS

Remine Pro is your new public records hub

Remine

One of the most common requests we receive is to improve our public records system. We’re excited to announce we’ve found an enhanced solution.

We recently upgraded your MLS subscription to include access to Remine Pro. This gives you all of Remine’s additional features in a cutting-edge, low-downtime system which includes extensive public records data.

Remine and Realist will be available simultaneously to evaluate and adjust to the new system. We plan to shut off access to Realist beginning January 1, 2020 and want to make sure Remine covers everything you need. Explore for yourself and let us know if there are any necessary features that are not in Remine.

We’ve heard your suggestions on this change and Remine has already implemented several key features based on your feedback. 

Click here for a Remine-Realist comparison

Click here for a Remine quick start guide

Here are the highlights of this enhancement:

  • Realist is scheduled be removed from connectMLS on January 1, 2020.
  • Remine Pro and Realist are available simultaneously until that time.
  • Click here for FAQs

Here’s what you can do next:

  • Email us at suggestions@mredllc.com to let us know of any features you need that are not currently in Remine.
  • Beat the rush and take advantage of MRED’s free Remine training to learn more about everything this effective product has to offer:

Click here for FREE Remine training sessions

Click here to watch an in-depth webinar on Remine

Questions? Contact the MRED Help Desk at 630-955-2755 or help.desk@MREDLLC.com

The MRED Knowledge Base: Your 24/7 Support Solution Is Here!

We get it, you don’t work a job that’s just 9-5. That’s why we’re happy to provide you with an additional support solution that’s available as much as you are.

Introducing the MRED Support Center: Your one-stop shop for all questions connectMLS, rules, and beyond.

With this useful tool, you can

Click the “MRED Knowledge Base” link under “Tools, Resources, & Links” in connectMLS to access this time-saving feature.

If the answer to your question isn’t in our knowledge base (yet), you’ll be just a couple clicks away from assistance. Our award-winning Help Desk team is still here to provide any support you need.

CLICK HERE TO GET ANSWERS

Questions? Contact the MRED Help Desk at 630-955-2755 or help.desk@MREDLLC.com

Remine Pro: Your premium access to an easier workflow solution

MRED-ReminePro

Our goal is to make your job easier. Because of this, we’re excited to announce that we’ve upgraded your access to Remine from the Starter Plan to the Pro Plan as an included member benefit.

We’ve been working with Remine for a year and a half with fantastic results. During this time, Remine’s team has enacted countless updates to continually innovate and improve on their game-changing service. That’s exactly what we look for in partners to give you the tools that enable you to succeed.

Here’s what you can do with your upcoming increased Remine access:

  • Find what you need with extensive property record information.
  • Stay organized by tracking up to 10,000 properties (instead of just 100).
  • Evaluate potential leads with access to the Buy Score.
  • See when deeds and warranties are posted with enabled tracking.
  • Access premium map-based search on AVMs, equity, absentee, flood, school, and neighborhoods.
  • Use premium analytics within Client Engage.

Here’s what you can do next:

Questions? Contact the MRED Help Desk at 630-955-2755 or help.desk@MREDLLC.com

Project Upstream Updates

Bring Properties to Life with Homesnap!

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Now more than ever, home buyers want to be part of their home search process. They use the Internet to explore what’s happening in their local market. They expect their agent to be just as tech-savvy as they are and to collaborate with them within real estate mobile apps like Homesnap.

As a listing agent, you need to immerse a potential buyer into a home while they are doing their own browsing online, before they even step in it. As a buyer’s agent, you need to provide your clients a homesearch experience that is not only informative but engaging. This is where Homesnap can help!

1. A Search Experience Like No Other

When prospective buyers search for a home, they look for a platform that gives them accurate information and an immerses themselves into the property so they can imagine themselves living there. One of the first things prospective buyers will do is scan through the media associated with a home – the more eye-catching a property is, the more interested they’ll become. Those initial visuals grab the attention of that buyer and make them want to read more or even schedule a property visit.

Traditionally, the most common way a prospective buyer experiences a home is through photos. While photos are helpful, they have become the norm and may not accurately highlight a home’s best features. Buyers now want to see 3D tours, street views, virtual tours, and more. The good news is more and more agents are now incorporating these new media tactics into their marketing strategy for their listings.

Homesnap recognized this demand for an engaging consumer homesearch experience. They are focused on offering agents solutions that help them optimally promote their listings, and drive more leads to the true listing agent.These factors led to Homesnap’s Redesigned Media Listing Center.

Moving forward, when a user views a listing in the Homesnap app, the first thing they will see is all media associated with that listing. Consumers and agents will be able to not only view MLS Photos, but also any 3D or virtual tours available for that listing, the street view of the surrounding area of the property, a map with streamlined access to walk the property lines or get directions to the listing, and any stories the listing agent created. If they like what they see, the user can then simply scroll down to get further information about the property and connect with the agent they are branded to in Homesnap, or the actual listing agent if they aren’t working with an agent yet to discuss further!

Listing Media

2. Show, Tell, and Sell with Homesnap Stories

Of all the different tactics an agent can market their listing with, video is becoming the most popular due to its effectiveness and ability to bring listings to life and immerse a prospective buyer into the home before stepping foot in it. According to NAR, 73% of homeowners say they are more likely to list with a real estate agent who uses video. Additionally, viewers of video retain 95% of the content, compared to 10% when reading that same content through text. While video is a known powerful marketing tool, only 9% of agents incorporate video into their listings because traditionally it can be expensive, time-consuming, and difficult to create. With Homesnap’s newest feature – Homesnap Stories – this is changing.

For the first time ever, listing agents can create their own video marketing content in a way that’s free, fun, and easy. Agents can use Homesnap to create short video clips of their listings that highlight important features or facts about a home that can’t across in a photo, while connecting with potential buyers in a more personalized way. Stories can be created with personalized video, customizable photos, and even engaging augmented reality.

Every home has a story to tell. With Homesnap Stories, agents can be that storyteller to drive more interest in a property and sell it more quickly Potential buyers are able to get a better sense of the property right from their phone and narrow down the properties they want to focus on. If that potential buyer is already connected to an agent in Homesnap, that relationship will be maintained- meaning that buyer would still contact their connected agent to discuss the property.

While the creation of Stories is only available to listing agents currently, in the future Homesnap has plans to allow all agents to make their own Stories to create deeper connections with their clients and showcase their personal brand.

Click Here To Check Out The Homesnap Stories Resource Page

MRED Help Desk Ranked #1 in National Contest

Help Desk

Some of MRED’s award-winning Help Desk staff members: Brenda, Katrina, Ashley, Kaylee, and Ed.

 

Our Help Desk is the best in its class.

BenchmarkPortal, a global leader in the customer support industry, rated MRED’s Help Desk as the top small-sized contact center in the country. The ranking is based on metrics-driven performance data like caller satisfaction, average hold time, and average talk time. This first-place honor marked the 10th straight year the MRED Help Desk was named a top contact center.

MRED’s Help Desk achievements in the 2019 rankings included:

  • Customer satisfaction ranking nearly 20 percent higher than the industry average
  • Registering a nearly perfect score for tickets being closed on the first call
  • Being twice as fast as the industry average at answering calls
  • 80 percent less hold time on calls than the industry average
  • Responding to emails 10 times faster than the industry average

Our friendly and knowledgeable Help Desk team is focused on providing top-notch service in a timely manner and doing it all with a smile. Customer support is vitally important to our association partners and their members, so MRED is intentional about making the experience as easy and helpful as possible.

MRED Award